Refund Policy
Returns
Our policy lasts 7 days. If 7 days have gone by since your purchase, unfortunately we can’t offer you a refund.
To be eligible for a cancellation, your course must be completed 30% to understand the concepts and not to be completed more than 50%.
Several types of goods are exempt from being returned. Offline course content cannot be returned.
Refunds (if applicable)
Once your course cancellation process is completed, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at support@cybrotacademy.com
Sale items
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.